Learning well about how to analyze a business process is indeed a must for anyone who plans on developing a business. A business process or a system that is used by certain company to reach a goal is sometimes also useful for people who need to maintain a professional relation with a company. This process at the same time would also cover how to judge whether certain system works well and review the system so the manager would be easier to decide whether they need to make changes or keep the system. Improving the process would help the company to save more time, knowing the costumer taste, and even lower the production cost. In simplest way, the business process is divided into three parts:
Define your business process.
First, you have to define your company business process. It should cover all the employees’ daily performance to accomplish the company’s goal. It is also important for you to consider the scope of the task. The easiest way to determine the scope is by including the invoice you send to clients. This system would also help you to calculate the average of your income in a month. Do not forget to also include the expected outcome to the calculation and note it as part of the documentation. The last, end the first step by writing down any expectations that may occur to the system.
Clear documentation
Second, you should not the defined system into a clear documentation. The easiest way to document the process is to separate the note into three parts:
Daily tasks. It includes how the company deliver products or services to the clients. This note would help you organize the data of the clients and their status.
Support process. It covers all process in any departments to support your company. For example, the human resource department (HRD) that has nothing to do with the products and clients, but importantly support employees.
People or organization related to the company. Your company must manage relationship with people, organization, or other companies such as suppliers, banks, etc. A good management to this relationship is an important part of how to analyze a business process.
Analyze the process well
The great documentation above is actually the first step that make you easier to analyze the business process. Then, you have to move the analysis steps:
Short term analysis. In daily basis, it is important for you to manage the input and the output efficiently. For instance, you have to manage some shops, so your inputs cover the equipment, employees, and the stuffs you are selling. Meanwhile, the outputs are the number of products the costumers buy.
Long term analysis. The long term analysis includes the monthly analysis and the annual analysis based on the similar scheme. The analysis would be the basis to decide changes or improvement.
Include your employees
You cannot work alone in your company. You have to involve all of your employees. To support the analysis, you have to talk with your personnel about the process. Ask your staff about the process, the problems, and their expectations to reach the goal. You have to give them advice as well as open to their suggestions. It is also great to conduct some brainstorming say, in weekly meeting to know how to analyze a business process well and get all your staff involved.
